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Discussion Starter · #1 ·
I took my Sig 556 out shooting yesterday and went to use the bolt release and it snapped right off just before the pin holding it. Thinking I could just buy another one I finished my range day and headed home to look for a replacement. As luck would have it I can't for the life of me find one. Does anyone know where to look? It seems to be specific to the Sig 55X line of firearms. Any help would be greatly appreciated. I am also going to post on the WTB section to see if anyone has an extra. Thanks!
 

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Good luck. You’re in for an Easter egg hunt. Sig dropped all parts sales and support for the 556 about five years ago.
 

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Discussion Starter · #4 ·
So I checked there as well and that is the correct part number but they are sold out of the part.

When I called Sig they told me they don't have many parts left for the Sig556's but the customer service agent was going to contact the custom shop to see if they had any left. He also said I would need to send the rifle in as they could not sell that part directly because it has been discontinued. It seems like they aren't able to service the rifles like before.

Thanks for checking for me!
 

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Discussion Starter · #6 ·
Sig stopped parts sales but they still warranty the 556 at least as of December they did.
Well hopefully Sig can now, they told me it would be about $30 for shipping which is fine with me. The part snapped so easily, I almost think it wasn't made properly.
 

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The last time I spoke with them, I was trying to get the plastic clip that holds the buttstock against the receiver when folded. Their reply was “I’m sorry sir, we no longer carry any parts or provide support for the 556”

Maybe they found a box in the basement they forgot about.
 

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The last time I spoke with them, I was trying to get the plastic clip that holds the buttstock against the receiver when folded. Their reply was “I’m sorry sir, we no longer carry any parts or provide support for the 556”

Maybe they found a box in the basement they forgot about.
Sig customer service is hit or miss and I don't think some understand what a lifetime warranty means.
They told me if I sent my lower back they would replace the stock, I didn't because I was afraid they would have replaced it with the non adjustable folding stock.



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Discussion Starter · #9 ·
I wanted to update this just in case something like this happens to someone else.

After talking to Sig I was under the impression they wouldn't help but to my surprise, a prepaid shipping label showed up in my email. The email didn't say anything about whether they would fix the rifle but I figured why not send it in to see what happened. I tried to call Sig 3 times and I emailed them twice with no response. The rifle was at Sig for less than 24 hours before being sent back to me. I assumed they were just sending it back as-is but I was wrong. I was overjoyed to find out they not only fixed my rifle they also test-fired and oiled it. I had my doubts but Sig really came through for me on this one and the gun works perfectly now! They never even charged my card for return shipping!
 

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Good to hear Sig customer service took care of you.
From past experience they have been tough to get on the phone but they've done right by me the last few issues I've dealt with them on.

From what I understand they aren't selling parts anymore so they can still fix the rifles under warranty.

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Not an option for everyone, but someone can pick up another 556, shoot both, then when one if the made in india MIM parts fails, make one a donor gun. Another option is to buy a complete swiss lower and swap in those parts or just use it as a donor. Do that and get a gas tube, rod, spring, bolt and bolt carrier and you're good to go.
 
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